# Your favourite clothes. Still.

ONLINE CLOTHING REPAIRS

Repair the item you want to keep wearing. Take a few photos, see the price before sending it and drop it at a nearby point.

Price before shipping · €5.98 round-trip delivery · Usually 5–7 days

## It's easier than it looks.

### Show us what happened

Upload a few photos and Luna guides you if anything needs explaining.

### Know the price

See the price before sending the item. If anything needs checking, we'll tell you first.

### Drop it nearby

We prepare the shipment and you drop it at a nearby point.

### Wear it again

Track it all the way until it comes back ready to wear.

## What can you repair?

These are just a few common repairs. We also work on buttons, linings, alterations, tears, dresses, coats, tops, bags, backpacks, home textiles and more.

Tell us what happened to your item and we'll help find the right repair.

- Hems
- Zips
- Holes
- Seams
- Buttons
- Bags and backpacks

[See everything you can repair](https://still.lytta.io/que-puedes-arreglar?locale=en)

## There is experience behind every repair.

### Over 5,000

repairs managed

### Over 150

professionals in our network

### 30 days

of warranty

Still is powered by Lytta's technology and repair network.

## See what a repair can do.

### A hem that fits

So your favourite jeans can stay with you.

### A new zip

So you can wear that jacket again.

### Knitwear mended

So your sweater can keep you company.

[See more repairs](https://still.lytta.io/que-puedes-arreglar?locale=en)

## How much does it cost to repair?

You'll know before sending it.

Take photos of your item and we'll give you a clear price for the repair.

If I need to see a detail or take a measurement, I'll tell you exactly what I need.

The prices shown are examples. Luna will confirm the exact price of each repair before you send anything.

- Trouser hem: €12 (If you wear it for 3 more years: ≈ €4/year)
- Replace a zip: €18 (If you wear it for 3 more years: ≈ €6/year)
- Seam repair: €10 (If you wear it for 3 more years: ≈ €3.33/year)

## Since you're shipping, check your wardrobe.

You can add several items to the same order.

One order. Several repairs.

- Jacket: Zip replacement (€18)
- Jeans: Trouser hem (€12)
- Sweater: Seam repair (€10)

Repair total: €40

Round-trip shipping: €5.98

Order total: €45.98

If these repairs keep your clothes in use for just 3 more years, that's €15.33/year. Just €1.28 a month to keep wearing three items you already love.

## An algorithm does not repair your clothes.

Luna helps identify and price the repair. Then people do the work.
Craft professionals work to get your item ready to wear again.

Each repair creates skilled local work.

## What we repair matters. How we do it matters too.

### Local work

We prioritise local and social inclusion workshops, creating opportunities for skilled repair professionals.

### Less environmental impact

Repairing extends the life of clothing and reduces the impact of replacing it with a new garment.

[See how we measure impact](https://still.lytta.io/impacto?locale=en)

## If there's a problem, we're here to help.

Tell us what happened with your repair and we'll review the case. We'll apply the appropriate solution under our terms and your legal rights.

[Read the terms](https://still.lytta.io/terms?locale=en)

## Frequently asked questions

### How much does shipping cost?

Round-trip shipping costs €5.98 per order. You can include several items and repairs in the same shipment to make the most of it.


### How long does a repair take?

It usually takes 5–7 days from sending your items to receiving them back. This may vary depending on the repair or whether we need to ask you about any details.


### How does Still work for online clothing repairs?

Tell us what you want to repair and Luna will ask the questions we need. Before sending anything, you will know the repair, the price and how to ship it. Then drop your items at a nearby point. Skilled professionals carry out the repair and you can follow the order until it returns to you.


### How much does it cost to repair an item?

It depends on the repair. A hem, seam or zip replacement each has a different price. We give you the price before you send the item so you can decide with all the information.


### Will I know the price before sending my clothes?

Yes. You never have to send an item without knowing what the repair will cost. Luna gathers the information we need and we show you the price before arranging shipment.


### What kinds of clothing repairs do you do?

We can help with hems, zips, seams, holes, tears and many other common clothing repairs. We also handle selected knitwear and home textile repairs.

- [Hems](https://still.lytta.io/arreglar-bajo-pantalon?locale=en)
- [Zips](https://still.lytta.io/cambiar-cremallera?locale=en)
- [Holes](https://still.lytta.io/reparar-agujero-ropa?locale=en)
- [Seams](https://still.lytta.io/arreglar-costura-ropa?locale=en)

### Can you shorten trousers or jeans?

Yes. Tell us how much you want to shorten them or ask for help taking the measurement. We can also explain which photos or measurements we need to get the hem how you want it.

- [Trouser hemming](https://still.lytta.io/arreglar-bajo-pantalon?locale=en)

### Can you replace a broken zip?

Yes. We replace the complete zip on different kinds of clothing. Tell Luna what is happening and she will help confirm whether we can replace it.

- [Zip replacement](https://still.lytta.io/cambiar-cremallera?locale=en)

### Can a hole or tear in clothing be repaired?

In many cases, yes. The repair depends on the fabric, the size of the hole and where it is. Send us the details and we will explain the available repair options.

- [Clothing hole repair](https://still.lytta.io/reparar-agujero-ropa?locale=en)

### Do you repair open or broken seams?

Yes. We can repair open, undone or damaged seams on many items. If we need a specific detail, Luna will tell you exactly what to send.

- [Seam repair](https://still.lytta.io/arreglar-costura-ropa?locale=en)

### What if I do not know which repair my item needs?

That is fine. You do not need sewing knowledge to use Still. Tell Luna what is wrong —for example, “this zip gets stuck” or “these trousers are too long”— and she will guide you.


### What happens if the workshop finds something else?

Luna will let you know. She will explain what the professional found and, if it means an additional repair or a price change, you can accept or decline before it is done. You always have the final say.


### Do I need to know how to take measurements?

Not necessarily. When a repair needs a measurement, we explain how to take it. If there is a simpler way to show us how you want it to fit, Luna will suggest it.


### Can I send several items in one order?

Yes. You can add several items and different repairs to the same order. If you are already shipping something, it is worth checking what else has been waiting in your wardrobe.


### Do you also repair home textiles?

Yes. Selected home textile repairs can also be handled through Still, including hems, seams and other repairs on pieces that can use our shipping service.


### How do I send clothes for repair?

Once you confirm the order, we arrange shipment. You only need to prepare the items and drop them at one of the available points we show you.


### Do I have to visit a shop or alterations workshop?

No. The whole process starts online. Tell us what you want to repair, see the price and drop the order at a nearby shipping point. We take care of the rest.


### Who repairs my clothes?

Repairs are completed by skilled professionals. Luna helps identify and organise the repair; behind every repair are people who sew, mend and work on each item.


### Can I track my repair?

Yes. You can see where your order is throughout the process and follow it until it comes back to you.


## Other common repairs

- [Shorten trousers or jeans](https://still.lytta.io/arreglar-bajo-pantalon?locale=en)
- [Replace a broken zip](https://still.lytta.io/cambiar-cremallera?locale=en)
- [Repair a hole or tear in clothing](https://still.lytta.io/reparar-agujero-ropa?locale=en)
- [Repair an open or broken seam](https://still.lytta.io/arreglar-costura-ropa?locale=en)

[Get a repair quote](https://still.lytta.io/repair?locale=en)

[Still by Lytta](https://still.lytta.io/?locale=en)
